Our goal is to answer all of your questions before you even have them, but also there are a few things that most of our guests still wonder about. We advice that, you feel free to reach out to us, should in case you don’t see your question answered here. Our Service support team is standing by to make sure you’re well informed on all things regarding your tour.
Booking & Reservation
There are no extra charges. All fees are included in each tour package and those not included are all spelled.
As soon as you book online, we get a copy of your your receipt from our database so there is no need but you can print for your your personal use.
As a client oriented tour operator, we committed to making travel widely accessible to all, regardless of ability or disability. At the PLANING stage of our tour process, we try to carefully examine whether you are physically and mentally able to begin and complete the journey without any assistance.
Many travellers with disabilities have enjoy our trips by travelling with a friend or companion who can assist with specific needs but in cases where there is no such assistance, we ensure we adjust our travelling operation to facilitate the requirements of all disabled persons such as carrying of luggage, booking the ground floor accommodation, assigning a special tour guide etc.
Our tour guides are also on the standby to communicate every important directions both in writing and verbally to ensure you have a full enjoyment of every trip.
We will as well for any disabled person
We always recommend packing as light as possible however, the specific requirements for your tour will vary widely depending on where and when you are traveling. Check on our itinerary for each tour to know more or speak with our booking assistance team for your specific assistance.
It’s extremely difficult if not impossible to join a tour after it has begun. It is possible to leave a tour early however you will be responsible for your own arrangements from the moment you decide to leave the tour. You would also be responsible for all costs associated with joining a tour late or leaving one early. If you feel this may be necessary please consult a Booking Assistance Team before you book any tour.
Yes but it also depends on the tour type whether adventure, Hiking, city tour etc. The minimum age for every tour starts from 5 years with assistance by parents and our tour guide. However, there are certain tour sites with available facilities for children that requires minimum assistance.
Trust & Security
Onantefo Travel & Tour Company is a registered and accredited travelling agent with many years of travelling experience in Ghana. Our founder and management team are all known travelling and tourism professionals with numerous accolades.
As the trusted travel management provider for individuals and business travelers, we are dedicated to delivering top level service every time. We choose to work only with known, reliable providers in order to maintain a high standard of quality service.
Ghana is one of the peaceful countries in West Africa. Ghana has since independence, remained the only country with low crime and violence rate across the sub-Saharan Africa. According to Transparency International’s corruption perception index, Ghana is in good standing making it a good place to travel.
Again, Onantefo Travel & Tour provides valuable information to mitigate a traveler’s exposure to a broad spectrum of disruptive safety, security, health, weather, and general transportation to and in Ghana.
As a covid-19 safety measures, all travellers to Ghana are to undergo a mandatory COVID-19 test at the nation’s airport and observe all safety protocols. As a tour management agency, we ensure our travellers adhere to this measure so we provide the following;
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Transportation vehicles regularly sanitized
We asure every traveller that, you are safe to travel to any part of Ghana.
On Your Trip
Our tour booking team will ensure your specific hotels are booked in advance before you arrive.
Most of our adventures do not include airport transfers and so we recommend you arrange a taxi on arrival (this is the most economical and efficient way of getting you to your hotel).
We have a registered 23 seater toyota hiace with full air condition available for every tour. However, if the number is more than the bus can contain we will make arrangement for additional vehicle for the trip.